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LEM logistics is the training company of the VDAB Competence Centre in Vilvoorde. All transactions are virtual and not legally valid.

Agreement

When concluding any contract with LEM logistics the customer is assumed to know and accept the terms and conditions.
The contract is final and irrevocable as soon as the order form is signed.

Prices

Prices are in euro and depend on the zone, the weight and the volume. All prices are exclusive of VAT.

Each shipment is weighed so that we can check if the weight is correct. If this is not the case, the customer will be contacted to negotiate a new price.

Loss or damage

In case of loss or damage, the goods are insured to a maximum of 10 euros per kilogram. For goods of a higher value, the customer must take out their own insurance.
An insurance for exceptional incidents such as traffic jams due to a strike, a hijacking,... is at the expense of the customer.
Goods which are already damaged on collection will not be accepted.

In the event of damage occurring between collection and delivery a damage report is drawn up by the handling agent or by the Customs officer.

Any claim for damages must reach us within 48 hours after delivery and must be confirmed in writing.

Terms of payment

Unless otherwise agreed upon, invoices should be paid within 30 days after date of invoice.
In the event of late payment, overdue interests of 5% per started month of the invoiced amount shall be payable by operation of law and without prior notice.